Last modified: June 3, 2023
These Terms of Service ("Terms", "Terms of Service") govern the usage rules of the Service and establish the legal relationship between the entity utilizing the Service and LamdAI Labs ("Company"). The Company operates the website located at lamd.ai ("Website") and provides the Service as defined in Section 2 below. The Service is designed to assist professional entities in conducting their business. By accessing the Website and/or using the Service, including the process of registering an account, the User or Guest confirms that they have read, understood, and agree to comply with the provisions outlined in the Terms and Privacy Policy. Furthermore, the User or Guest declares that they possess the necessary age and legal capacity to enter into an agreement with the Company, and that they have the authority to act on behalf of the represented entity, rendering their declarations effective. If the User does not agree to be bound by the Terms, they should refrain from using the Service. In such instances, the User may contact the Company via email at help@lamd.ai to explore potential solutions.
Unless stated otherwise, the following capitalized terms shall have the meanings assigned to them:
Account - refers to an individualized panel provided to the User for accessing and utilizing the Service and/or the Website.
Agreement - denotes a subscription agreement that may be entered into between the User and the Company, specifying the scope and price of Service usage.
API - signifies the LamdAI application programming interface that can be integrated with the User's software.
Company - pertains to LamdAI Labs.
Content - encompasses the materials, such as texts, pictures, and others, which are published, presented, or sent on the Website or through the use of the Service by the Guest or User.
Device - denotes devices such as computers, telephones, smartphones, tablets, or other electronic equipment that enables browsing web pages.
Guest - refers to an entity browsing the Website.
Intellectual Property - encompasses any designations, inventions, utility models, industrial designs, works, and other forms of creative expression that are subject to the exclusive rights of the Company.
License - denotes a non-exclusive right granted for personal use of the API and/or the Widget.
Link - signifies a hyperlink directing to an external website (Other Website).
Mobile Device - refers to a portable device, such as a telephone, smartphone, tablet, or other electronic equipment used to access and operate the Website and/or the Service.
Notification - denotes a message sent to the User as part of the Service.
Other Websites - signifies websites other than the Website.
Password - denotes the User's anonymized verification tool that grants access to the Account. It consists of a sequence of characters entered via a computer keyboard or Mobile Device, typically comprising at least 8 characters.
Privacy Policy - refers to the Privacy Policy that outlines the rules governing the processing of personal data by the Company. It can be accessed at the following URL: https://www.lamd.ai/privacy.
Service - collectively refers to the Website, Widget, and/or the API (depending on the User's Agreement-defined scope).
Terms - denotes these terms of service, accessible at the following URL: https://www.lamd.ai/terms.
User - refers to an entity that owns the Account.
Website - denotes the web pages located at lamd.ai.
Widget - signifies a LamdAI widget that can be implemented on the User's website.
Regardless of whether expressed in singular or plural form, the definitions provided above shall retain their respective meanings.
By using the Service, you fully accept the Terms. These Terms apply to the relationship between the Company and the Guest or the User exclusively. If the Service and/or the Website offer the possibility of services provided by other entities, those services will be governed by the regulations of those entities. The responsibility for the execution of such services lies solely with those entities, unless the Terms explicitly state otherwise. Each entity using the Service and/or the Website is obligated to use it in accordance with its intended purpose as defined by the Terms.
To use the Website, your Device must meet the following minimum technical requirements:
To use the API, the following minimum technical requirements must be met:
To use the Widget, the following minimum technical requirements must be met:
It is recommended to install antivirus software on your Device or Mobile Device for added security.
You can create an Account on our Website by logging in using your Google account, or by registering with a personal email and Password. It is important to provide accurate, complete, and current information during the Account set-up process. Inaccurate, incomplete, or outdated information may result in the immediate termination of your account on the Website and Service. You are responsible for maintaining the confidentiality of your Account and Password, and for restricting access to your Device or Mobile Device and/or Account. You agree to take responsibility for all activities and actions that occur under your Account and/or Password, whether they are performed on our Website and Service or on a third-party service. If you become aware of any security breach or unauthorized use of your Account, you must notify us immediately. Please refrain from using usernames that belong to other individuals or entities, or names that are not lawfully available for use, including names or trademarks that are protected by the rights of others. Offensive, vulgar, or obscene usernames are also prohibited.
By creating an Account, you may agree to receive newsletters, marketing or promotional materials, and other information from us.
Any contests, sweepstakes, or other promotions (collectively referred to as "Promotions") made available through our Service or Website may be governed by separate rules, which will be provided to you along with the Promotion details. If you choose to participate in any Promotions, please review the applicable rules as well as our Privacy Policy. In the event of any conflict between the Promotion rules and these Terms, the Promotion rules will take precedence.
Certain parts of our Service are offered on a subscription basis ("Subscriptions"). Subscriptions are billed in advance on a recurring and periodic basis ("Billing Cycle"), either monthly or annually, depending on the selected subscription plan. At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or the Company cancels it. To cancel your Subscription renewal, you can do so through your Account settings or by contacting our customer support team at help@lamd.ai. To process the payment for your subscription, a valid payment method such as a credit or debit card, Apple Pay, or Google Pay is required. You must provide accurate and complete billing information, including your full name, email address, country, business's legal entity name, VAT tax number, and valid payment method information. By submitting your payment information, you authorize the Company to charge all Subscription fees incurred through your Account to the provided payment instrument. In the event of a failed automatic billing, the Company will issue an electronic invoice with a specific deadline for manual payment corresponding to the billing period indicated on the invoice. We reserve the right to refuse or cancel your order at any time for reasons such as service availability, errors in the service description or price, errors in your order, or other relevant reasons. If fraud or unauthorized or illegal transactions are suspected, we may refuse or cancel your order. Please note that any additional fees, including taxes, imposed by the relevant authorities of your country are not the responsibility of the Company. The payment of such additional fees remains the responsibility of the person placing the order.
The Company reserves the right to modify the Subscription fees for the Subscriptions at its sole discretion and at any time. Any changes to the Subscription fees will take effect at the end of the current Billing Cycle. We will provide you with reasonable prior notice of any changes to the Subscription fees, giving you an opportunity to cancel your Subscription before the modified fees become effective. By continuing to use the Service after the changes in Subscription fees have come into effect, you agree to pay the modified Subscription fee amount.
Unless required by law, paid Subscription fees are non-refundable.
Through our Service and Website, you have the ability to post, link, store, share, and make available various types of information, text, graphics, videos, or other material (collectively referred to as "Content"). You are responsible for the Content you post on or through the Service, including its legality, reliability, and appropriateness, particularly towards your customers. By posting Content on or through the Service or Website, you represent and warrant that: (i) the Content is either owned by you or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the rights of any person or entity, including privacy rights, publicity rights, copyrights, contract rights, or any other rights. We reserve the right to terminate the Account of any User found to be infringing on the rights of others. You retain all of your rights to any Content you submit, post, or display on or through the Service or Website, and you are responsible for protecting those rights. We assume no liability for the Content posted by you or any third party on or through the Service.
You may only use the Service or Website for lawful purposes and in accordance with these Terms. You agree not to use the Service or Website:
In addition, you agree not to:
We may utilize the services of third-party providers to monitor and analyze the usage of our Service and Website.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and provides reports on website traffic. Google uses the data collected to monitor and analyze the use of our Service and Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. For more information on Google's privacy practices, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also recommend reviewing Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Amplitude
Amplitude provides a secure platform to explore your data, while addressing all relevant legal, industry, and regulatory concerns. Amplitude is cloud-hosted on Amazon Web Services, a highly secure and well established environment. Many data and analytics platforms consider their cloud provider’s security measures to be a comprehensive strategy – our provider is secure, therefore we are secure. But at Amplitude, we’ve taken further steps to keep our customers’ data safe, by building an information security system in accordance with ISO 27001, an industry gold-standard; by maintaining a high bar of data protection and privacy controls, as evidenced by our ISO 27018:2019 certification; and by ensuring our internal practices are secure through an annual SOC 2 Type 2 Certification. Not only do we maintain secure practices and systems ourselves, but we strive to help customers maintain their own compliance. Amplitude is data neutral and agnostic, to provide you with privacy and control over the data you send to our platform. In addition, we provide access control, data management, and other tools to meet privacy regulation compliance.
Sentry
Sentry offers an application monitoring solution designed to identify, monitor, and alert developers to errors, bugs, and other performance issues that are occurring in their applications. For more information about Sentry, please see the “About Us” section of our Site at https://sentry.io/about/.
The Service, the Website, and their original content (excluding Content), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service and the Website are protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. As a Guest or User using the Service, you do not acquire any rights to the Intellectual Property. It is prohibited to use the Intellectual Property for purposes other than those authorized for personal use as defined in Article 23 of the Act of February 4, 1994, on Copyright and Related Rights. Upon purchasing a Subscription, the User receives a License to use the Service in accordance with the Subscription. The License is limited, non-transferable, revocable, non-exclusive, and granted for the duration specified in the Subscription terms. The User is not entitled to sublicense the License. The License is granted solely for the following forms of usage:
The User is prohibited from modifying, reverse engineering, decompiling, disassembling, or attempting to derive the source code of the Service or the Website, or any portion thereof. The User is also not allowed to create and/or publish APIs or proxy access to the Service or the Website, nor use the Service or the Website in an automated manner (by machine or computer program).
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted with the use of the Service or on the Website infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity. If you are a copyright owner, or authorized on behalf of one, and believe that the copyrighted work has been copied in a way that constitutes copyright Infringement, please submit a claim via email to help@lamd.ai with the subject line "Copyright Infringement." Include in your claim a detailed description of the alleged Infringement as outlined below in the "DMCA Notice and Procedure for Copyright Infringement Claims." Please note that you may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims regarding the infringement of any Content found on or through the Service or Website based on your copyright.
If you believe that your copyrighted work has been infringed, you can submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
You can contact our Copyright Agent via email at help@lamd.ai.
The Company strives to assist Guests and Users in resolving problems related to the functioning of the Service and takes actions to improve the quality of the Service based on user feedback.
You may provide us with information and feedback regarding errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service ("Feedback") by emailing us directly at help@lamd.ai. By providing Feedback, you acknowledge and agree that: (i) you do not retain any intellectual property rights or other rights to the Feedback; (ii) the Company may have similar development ideas; (iii) the Feedback does not contain confidential or proprietary information; and (iv) the Company is not obligated to maintain the confidentiality of the Feedback. If the transfer of ownership of the Feedback is not possible due to applicable laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sublicensable, unlimited, and perpetual right to use, copy, modify, create derivative works, publish, distribute, and commercialize the Feedback in any manner and for any purpose.
Our Service and/or Website may contain links to other websites that are not owned or controlled by the Company. We have no control over the content, privacy policies, or practices of these other websites. We do not endorse or assume any responsibility for the offerings of these entities or individuals or the content, goods, or services available on or through these other websites. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any other websites. We strongly advise you to read the terms of service and privacy policies of any other websites you visit.
The services provided by the Company are offered on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, regarding the operation of the services or the accuracy, reliability, or availability of the information, content, or materials included therein. Your use of the services, their content, and any services or items obtained from the Company is at your own risk. The Company and any person associated with the Company do not make any warranty or representation regarding the completeness, security, quality, accuracy, or uninterrupted availability of the services. The Company does not warrant that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted. The Company also does not guarantee that the services or the server that makes them available are free of viruses or other harmful components, or that the services or any services or items obtained through the services will meet your needs or expectations. The Company disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.
The Company shall not be held liable for the consequences of complying with the content of tips, articles, or other publications on the Website or the Service, including the content provided by the AI computer. The AI computer is not an expert and may make mistakes, and you cannot rely on its answers or advice. The Company shall not be liable to the customers of the User for the use of the Service and the Content provided by the Service to the User's customers. The Company shall not be held liable for the consequences of installing or sending any malicious software, phishing, or any other practices undertaken by other entities on the Service. The Company shall not be liable for any interruptions in the operation of the Service. The Company shall not be held liable for the consequences of force majeure events, such as power outages, fires, atmospheric phenomena, wars, riots, strikes, and other similar events that are beyond the Company's control. Except as prohibited by law, you agree to hold the Company and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damages arising from these Terms and any violation by you of any laws, statutes, rules, or regulations. In no event shall the Company's liability exceed the amount paid for the services, and under no circumstances shall there be consequential or punitive damages. Some states may not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.
The Guest and/or User are fully responsible for the consequences of authorized or unauthorized distribution of any content available on the Website or the Service, including Intellectual Property. The User is solely liable for any Content published, presented, sent, or otherwise provided during the use of the Service to the User's customers. The liability includes releasing the Company from any claims related to such content.
The Company does not guarantee the permanent accessibility of the Service or the Website. The Company reserves the right to introduce breaks in the operation of the Website or the Service, including certain functionalities. If a planned break is scheduled, the Company will provide notification at least 3 days in advance by posting relevant information or a message on the Website or via the email provided during the Account setup. In the event of unintended breaks in the operation of the Website or the Service, the Company will immediately notify users by posting relevant information or a message on the Website or via the email provided during the Account setup. By accepting the Regulations, you acknowledge and approve that the Services may not be 100% reliable.
The Company processes personal data with due diligence and implements adequate technical and organizational security measures. Detailed information about the protection of personal data can be found in the Privacy Policy. The Company is not liable for the protection of personal data of the User's customers who use the Service. The Company is also not liable for the contents and rules of personal data protection and privacy on Other Websites, including those to which the links refer. The Company is not responsible for any damages caused by browsing Other Websites or posting personal data or other information on them. It is recommended to read the rules of personal data protection and privacy on Other Websites, including those to which the links refer, before using them, especially before publishing your own personal data or other essential information.
The Company reserves the right to terminate or suspend your Account and deny access to the Service immediately and without prior notice or liability, at its sole discretion, for any reason, including a breach of the Terms. If you wish to terminate your Account, you may simply discontinue using the Service. All provisions of the Terms that, by their nature, should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. The Company's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements between you and the Company.
We reserve the right to withdraw or amend our Service, as well as any service or material provided through the Service, in our sole discretion and without notice. We will not be liable if any part or all of the Service becomes unavailable at any time or for any period. Occasionally, we may restrict access to certain parts of the Service or the entire Service to users, including registered users.
We may amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically. By continuing to use the Platform after any revisions become effective, you accept and agree to the changes. You are expected to check this page frequently to stay informed of any updates, as the revised terms are binding on you. If you do not agree to the new terms, you are no longer authorized to use the Service. In the event of any inconsistencies between these Terms and the Agreement (if concluded), the provisions of the Agreement shall prevail. This also applies to amendments to these Terms introduced in the Agreement.
No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Furthermore, any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of these Terms will continue in full force and effect.
By using the Service or any other services provided by us, you acknowledge that you have read these Terms of Service and agree to be bound by them.
If you need to contact the Company, please send an email to: help@lamd.ai.
8 The Green B
Dover, DE 19901, USA